Inside of the Outlook
Express email software, click on the inbox
icon on the left so that the subjects of messages
inside of the inbox show up on the right.
Right click on the
message whose envelope you wish to review or
retrieve.
After you
right click, a pop-up menu will show up. Click on the
Details tab.
Click on the
[Messages source] button
Copy and paste the
content of the envelpe (i.e. everything above the
message body) into say, the NotePad program.
Save the content, and then send us the content via
email for investigation.